Dealer Program

Dealer Program Benefits

Be a Part of Our Dealer Program

NST is committed to providing our dealer partners with comprehensive resources that will help you gain a competitive advantage and win more business. Three different dealer tiers provide an array of opportunities and support.



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5-Year Warranty
3 Year WarrantyNST is offering a 3-Year Warranty to all dealer partners. This covers all NST cameras and recorders, except disk (HDD) products.

Demo Purchase Program
Demo Purchase ProgramStay up-to-date and invest in your future with our demo purchase program. You will have the opportunity to purchase the latest products, often before they become available.

Advanced Replacement
Advanced ReplacementFor your convenience, NST will provide an over-the-counter (OTC) exchange on select products, given that they have not been misused or improperly handled. There is no charge, unless the original merchandise is not returned in a timely manner.

Technical Support
Technical SupportA team of experts is ready to help you troubleshoot any issue that may arise. Offering the best support in the industry, our technical support representatives field inquiries with an on-hold period of less than two minutes on average.


Project Registration
Project RegistrationMaximize your budget: you will receive special pricing for projects that have been registered. In addition to these exclusive discounts, registering a project provides advantages such as pre-project planning and support.

We are dedicated to driving sales and customer loyalty for our partners, whether it be sponsoring your company event or sending NST team members to assist with customer training. Our marketing experts are available to support your business through co-marketing opportunities. 

Online Training

Online Training Online training courses—from basic to advanced—keep you up-to-date on new products and technologies and the changing video surveillance landscape. We keep our resources current with a comprehensive knowledge base designed to give our dealers a competitive edge.

Partner Training
Partner TrainingParticipate in our hands-on training and certification programs to broaden your skill set, hone your product expertise, and win more business.


Partner Certification
Our Partner Certification Program offers BICSI-accredited courses nationwide, bringing valuable training to your region.

Partner Care Program
To make sure you’re getting the most out of everything the All-Star program has to offer, all 3- and 4-star partners are assigned a Partner Care Assistant to help you follow up on business opportunities and take advantage of program benefits.



Lead Generation
Our lead generation program places qualified leads directly into your hands to help you secure new business and convert those leads into sales. 

Future-Proof Credit 
As technology continues to advance, you can rest easy knowing that upgrades won’t be a hassle. We award a “future-proof” credit for large projects, valid for up to three years, to help offset the cost of product upgrades.


Dealer Summit

Partners will be invited to join us at our first NST Partner Summit in 2018. This conference will cover video industry trends, explore NST’s growing product roadmap, and offer hands-on activities to give you a competitive edge. More importantly, it will be an opportunity to provide valuable feedback on how we can improve.

Technical Consultant

Technical Consultant Regardless of the size of your project or company, NST wants to become an extension of your team. As a 4-Star Partner, you will have access to an exclusive NST Technical Consultant with the expertise to help you in the field, assist with a large project, and provide technical support.



Priority Tech Support Line

4-Star Partners use a special phone number to skip the queue and get tech support calls answered more quickly.



Project Solution Designer

Need help designing your next project? A knowledgeable Project Solution Designer will assist in developing field-of-view, determining the required number of cameras and recorders, allocating CADs, providing specs for your bid or project, and more.

Dedicated Partner Resource

Dedicated Resources We know how important it is to get answers to questions immediately, especially when handling a large customer or high-profile project. Our Partners are assigned a dedicated consultant to help close the deal. Bridging the gap between the dealer and regional sales manager, this liaison will help finalize quotes, revise bids, and access any additional resources that may be required.